Logistical Support Person

Job Description

The organisation of courses at the European Commission implies that there are a number of tasks that could be done by a LSP (Logistical Support Person). These tasks consist of:

• Classroom preparation: making sure that all supporting material, pedagogical material, presence lists, etc. are ready at the beginning of a course
• Assistance to users: giving information to trainees about the courses, registration, contacts by phone, etc.
• Assistance to trainers: giving information to trainers, helping them to find answers to the questions of participants, showing how to use the infrastructure, etc.
• The job is based in Brussels

Requested Profile :

• A very customer-oriented approach: friendly at the telephone, service-minded
• Bilingual : English and French
• Being acquainted with the training business
• Having an eye for perfection
• Having secretarial skills
• Good working knowledge of Outlook, Word, PowerPoint and Excel
• Being able to work in a team, yet be able to work independently as well
• Be respectful working schedules : (4/5 time)
• Experience within a European Institution or another European Body is considered as an advantage
• Experience within the LMS tool
• Familiar with web technologies and  with relational databases