General terms and conditions

Order

Any order of a calendar training supposes that the client accepts the predefined training content.

The price is established without Tax. The invoice is payable on receipt.

Any cancellation of registration or support must be reported by telephone and confirmed in writing:

• A cancellation occurring 10 working days (excluding Saturdays, Sundays and public holidays) before the start of the service will not give rise to any invoicing.

• A cancellation occuring 2 to 9 working days (excluding Saturdays, Sundays and public holidays) before the start of the service will result in the invoicing of 50% of the price of the training.

• A cancellation occurring the day before the service (excluding Saturdays, Sundays and public holidays) or the same day will result in the invoicing of the full cost of the training or support.

Any unreported absence will result in the invoicing of the training.

If the absence should be justified by a valid reason or due to “force majeure”, the postponement of the training will be done free of charge and under the same conditions as the initial training.

A postponement, without invoicing of costs, is granted per registration.

Any additional postponement for the same training entails administrative costs of a fixed amount of EUR 50.00 excluding VAT, per postponement.

Key Job reserves the right to cancel or postpone a training in case of lack of participants, technical or logistic problems. In that case, the client will be notified at least one week before the beginning of the training.

The documents and books developed by Key Job and handed out in context with the training are and will remain the intellectual property of Key Job, those documents and books may not be reproduced as part or whole.