Best practices Webex - Boost your remote exchanges

Goals

To be more comfortable using Webex in general, and the software's functionalities adequate for facilitating exchanges (meetings, training courses, etc.) at a distance.

To put into practice, with the help of Webex, participative techniques at a distance to capture and maintain the attention and involvement of participants throughout the event.

Prerequisite

Good basic knowledge of Webex.

Contents

Teaching method

Participative training, combining the learning of office functions and the corresponding good practices.

Programme

Webex and online exchanges

• Webex recap

• Challenges of remote professional meetings; role of the facilitator

• Keys to the success of a participative remote moderation

Getting organised and prepared with Webex

• Defining an achievable objective in a short time frame

• Structure your presentation to achieve your objective

• Plan the modalities: speaking, collaborative work, etc.

• Mobilise participants in advance with Webex

Facilitating at a distance with Webex

• Introduce the meeting in a friendly, dynamic and efficient way

• Capture participants' attention and encourage their commitment from the outset

• Applying participative techniques in connection with Webex to optimise interactions and keep participants involved throughout the meeting (meeting, training, etc.)

  • Document sharing

  • Whiteboard

  • Survey

  • Use of the discussion space

  • Working in sub-groups

• Successfully involving everyone, circulating the word, valuing, synthesising

• Encourage reflection and cooperative work by integrating points of view in a constructive manner

• Manage digressions, delicate situations and difficult participants in an assertive manner